Frequently Asked Questions

Frequently Asked Questions (FAQ)

What kind of business are we?
ANSWER: Prestige Auto Repair is an independent family owned, local auto repair facility. We are a foreign auto repair facility and specialize in Mercedes Benz, BMW, MINI.
What is the range of cars we work on?
ANSWER: Prestige Auto Repair works on recent vintage Mercedes Benz, BMW and MINI from 1990 up to 2015.
Do we do basic maintenance and tune ups?
ANSWER: Yes. This includes regular maintenance and service that is factory recommended for your specific make and model vehicle.
What types of parts does Prestige Auto Repair use?
ANSWER: Prestige Auto Repair only uses OEM (original equipment by the manufacture) products or the equivalent.
Do we change oil?
ANSWER: Yes. We use the recommended oils for your specified make and model vehicle.
Do we do fluid changes?
ANSWER: Yes. All recommended fluids. Coolant, Brake fluid, Transmission ( manual and automatic), transfer case and Differentials.
Do we do used car inspections?
ANSWER: Yes. We encourage every customer looking at a used car to have a pre-purchase done. If you are looking at a car out of the Salem area, we can help you locate another reputable repair facility where ever the car is located.
Do we service and repair air conditioning systems?
ANSWER: Yes. R-12 to R134 conversions, normal leak detection, and repairs of the complete climate control systems.
Do we have a courtesy shuttle?
ANSWER: Yes. We can make arrangements for local rides.
Can I drop off my car after hours?
ANSWER: Yes. Just make sure to inform us before hand. We have a key and note drop slot located on the main shop door for your convenience.
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